We have gathered answers to the questions we hear most often, so you can find what you need quickly. If you cannot find what you are looking for, contact us at sales@seneca.co.nz or call us on 09 309 6411.
All imagery on our website, from flat lays to styled settings, is provided for illustrative purposes only. To confirm the colour and texture of our products, please order samples or visit our showrooms.
Contact sales@seneca.co.nz or your account manager with the product code, brand and quantity needed and we will get back to you as soon as possible
For our fabric and wallcoverings, all product is indent only. For our bedding and towel products, yes we keep stock.
Yes, our three showrooms across the country have samples of all of our products for anyone to view. However, samples are only able to be loaned to account holders.
See our Seneca retailer list here for your nearest stockist.
Please view our terms and conditions here.
No, Seneca products are only available through our network of retailers and interior designers on a wholesale basis. However, you are more than welcome to visit our showrooms across the country to browse our beautiful range of products.
Please contact us at sales@seneca.co.nz and a Seneca representative will be in touch.
Our international brands consistently release new collections all year round. Typically there are new collections from each brand in Autumn and Spring each year. Keep an eye on our socials to see what’s coming soon!
For fabric, the mininum order quantity is 1 metre and for wall coverings, 1 roll. Our bedding and towel products have no minimum order quantities.
You will receive an email notification when your order is on its way.
All fabric and wallcovering products will be with you in 2 – 3 weeks. Bedding and towel products take 2-3 days.
Please see our policy here.
Our customer service team is here to help. Contact us on 09 309 6411 or email us at sales@seneca.co.nz
