Seneca Ltd is strongly committed to protecting your privacy while you interact with our content, products, and services. We aim to provide a safe and secure environment for all users.
The purpose of this Privacy Policy is to explain what information we may collect about you when you visit our website, how we may use that information, whether we disclose it to anyone, and the choices you have regarding our use of, and your ability to access or correct, your information. Our policy is designed to give you control over what information you provide to us and how it is used, while ensuring you have a positive and secure experience. This policy applies only to Seneca and does not extend to other companies’ or organisations’ websites that may be linked from our site.
COLLECTION OF INFORMATION
We collect information primarily to make your experience using our website and services easier and more rewarding. Depending on the service you access, you may be asked to provide details such as your name, email address, or preferences. Providing this information is entirely optional.
At times, we may request specific information when you register for a service, make a purchase, or participate in promotions. This may include contact details, billing information, or delivery details necessary to provide our products or services. You may also choose whether to receive communications about promotions or updates. Providing personal information is always your choice. We only collect personally identifiable information when you voluntarily supply it.
Seneca collects two types of information:
USE OF ANONYMOUS INFORMATION
Seneca automatically collects anonymous data to monitor website usage, such as visitor numbers and traffic patterns.
This information is used only in aggregate form to help us improve our website, services, and user experience. We may share this aggregated data where appropriate.
USE OF PERSONAL INFORMATION
Seneca uses personal information only for the purpose for which it was provided, such as:
• Processing orders
• Delivering products or services
• Responding to enquiries
• Providing relevant updates or promotions (where you have consented)
We will not use your personal information for unrelated purposes without your consent. All personal information is treated as confidential and handled in accordance with applicable privacy laws.
DISCLOSURE
There may be circumstances where Seneca needs to disclose your personal information to third parties, including:
• When required by law
• To service providers assisting us in delivering products or services (such as payment processors or couriers)
Any disclosure will only occur where necessary for the purpose for which your information was provided. Seneca will not disclose your personal information to other organisations without your consent, except where legally required.
NO SALE OF PERSONAL INFORMATION
Seneca does not sell, rent, or trade your personal information under any circumstances.
You are responsible for maintaining the confidentiality of any passwords or account details you use.
SECURITY
Seneca maintains secure systems and data networks designed to protect your personal information from unauthorised access, misuse, or disclosure.
We take reasonable steps to ensure your information is stored securely in both electronic and physical formats.
ACCESS AND CORRECTION
You have the right to request access to personal information we hold about you and to request corrections if it is inaccurate or incomplete.
To do so, please contact us using the details provided on our website. We will make reasonable efforts to ensure all information we hold is accurate, complete, and up to date.
PRIVACY COMPLAINTS
If you have concerns about how your personal information has been handled, please contact Seneca. We take privacy matters seriously and will investigate all complaints.
CHANGES TO THIS PRIVACY POLICY
Seneca may update this Privacy Policy from time to time. Any changes will be posted on this page.
